Returns & Exchanges

At Gaiam, we stand behind the quality of our yoga and fitness gear, offering a 30-day return window for items in their original condition. If your equipment doesn't support your wellness journey as expected, we are here to help with a seamless exchange or refund.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

2

Print Your Label

Select the reason for your return and download the prepaid UPS shipping label provided by our system to ensure tracked delivery.

3

Pack Your Gear

Securely place your yoga mats, blocks, or apparel in the original packaging if possible, ensuring all tags are attached and the product is clean.

4

Drop Off and Track

Deliver your package to any authorized UPS drop-off location; once received at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing